Privacy policy
Privacy Policy
Last Updated: February 19, 2025
This Privacy Policy describes how PEQUS (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit peq-us.com (the “Site”), use our services, make a purchase, or otherwise interact with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other legally required steps.
How We Collect and Use Your Personal Data
To provide the Services, we collect and use information as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data Do We Collect?
The type of personal data we collect depends on how you interact with our Site and use our Services. When we use the term “personal data,” we refer to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal data we collect.
Information You Provide Directly to Us
The information you submit directly through our Services may include:
- Contact Information – including your name, address, phone number, and email address.
- Order Information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information – including your username, password, security questions, and other details used for account security.
- Customer Support Information – including any information you provide when communicating with us, such as messages sent through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but this may prevent you from using or accessing these features.
Information We Automatically Collect
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our Site and your account, including:
- Device Information
- Browser Information
- Network Connection Information
- IP Address
- Other details regarding your interactions with the Services
Information We Receive from Third Parties
We may receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Our payment processors, who collect payment details (such as bank account, credit or debit card information, and billing address) to process your payment and fulfill your orders.
When you visit our Site, open or click on emails we send, or interact with our Services or ads, we or third parties may automatically collect certain information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we receive from third parties will be handled according to this Privacy Policy. See the section below, Third-Party Websites and Links.
How We Use Your Personal Data
Providing Products and Services
We use your personal data to:
- Provide the Services and fulfill our contract with you
- Process your payments
- Fulfill your orders
- Send you account-related notifications, order updates, returns, exchanges, or other transactions
- Set up, maintain, and manage your account
- Arrange for shipping and facilitate returns or exchanges
To improve your shopping experience, Shopify may match your account with other Shopify services you might use. In this case, Shopify processes your data according to its Privacy Policy.
Marketing and Advertising
We may use your personal data for marketing and advertising purposes, including:
- Sending promotional messages via email, SMS, or postal mail
- Displaying ads for our products or services
- Personalizing your experience on our Site and other websites
If you are located in the EEA, the legal basis for these activities is our legitimate interest in selling our products under Article 6(1)(f) of the GDPR.
Security and Fraud Prevention
We use your personal data to:
- Detect, investigate, or take action against fraudulent, illegal, or malicious activities
- Ensure the security of your account and personal information
If you are located in the EEA, the legal basis for these activities is our legitimate interest in ensuring the security of our website under Article 6(1)(f) of the GDPR.
Cookies
We use cookies on our Site for functionality, analytics, and personalized experiences. You can manage your cookie preferences through your browser settings.
For more details on the cookies we use, visit Shopify’s Cookie Policy.
How We Share Personal Data
We may share your personal data in the following cases:
- With vendors and service providers (e.g., IT management, payment processing, customer support)
- With business and marketing partners for advertising and service improvements
- With affiliates within our corporate group
- For legal compliance (e.g., in response to legal requests, subpoenas, or regulatory obligations)
We do not sell or share your personal data without your consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these websites. Please review their privacy policies before providing them with your personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal data from individuals under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access – Request access to the personal data we hold about you.
- Right to Deletion – Request deletion of your personal data.
- Right to Correction – Request correction of inaccurate personal data.
- Right to Object – Object to the processing of your personal data.
- Right to Data Portability – Request a copy of your personal data in a portable format.
- Right to Withdraw Consent – If processing is based on consent, you may withdraw it at any time.
You can exercise these rights by contacting us using the details below.
Complaints
If you have concerns about how we process your personal data, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal data may be transferred and stored outside your country of residence. We use standard contractual clauses or other recognized mechanisms to ensure adequate protection.
Contact Information
For privacy-related inquiries or to exercise your rights, please contact us at:
📧 Email: contact@pequsclo.com
📍 Address: Evlogi und Christo Georgievi No. 5, 8000 Burgas, Bulgaria
